the problem we want to solve
when looking to buy new clothing we found that we were limited to either a) only shopping from designated 'sustainable' brands who often only produce simple basics or clothes that are not cool, inspired or designed, or b) trying to shop with cool brands, having to go through long email chains with customer support trying to find out any information about where the garment was made, what it was made from, and whether the brand engages in sustainable practices.
we want to provide a safe haven to shop inspired pieces freely knowing that sustainability and transparency are guaranteed.
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our sustainable practices
sustainability is at the core of everything we do. from sourcing, production, packaging and delivery we are committed to creating a fully sustainable end to end process and to telling you all about it so you shop confidently
re-wearing clothes you already own is the most sustainable options. we're the next.
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shipping
we ship worldwide with Royal Mail and UPS and all orders are sent, tracked and secure
all orders can be tracked online to ensure your order gets to you safely
we want to make delivery as easy as possible for our customers, so we offer a variety of options for you to choose from
the full cost of your chosen deliver options will be shown at checkout
please note we do not dispatch orders on Sundays or UK bank holidays
all deliveries will require a signature
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once your order has successfully been shipped you will receive an email confirmation providing your tracking details and estimated delivery time
we always aim to dispatch your order as quickly as possible, however we cannot be held responsible for delays as a result of strikes, remote delivery locations or weather conditions
the delivery times stated in your email are only estimates and once the courier has collected the item we are unable to guarantee exact delivery dates
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returns
all sales are final and non refundable
however, items can be returned in exchange for universal store credit *shipping cost can not be recovered
to initiate a return please contact us at alice@gooduniform.online or on instagram at @gooduniform.online
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in order to process a refund the following conditions must be met:
item(s) must be unworn, unwashed, and unused
item(s) must be returned to the original condition received
all garment tags must still be attached and all packaging & extras provided (shoe boxes dust bags etc.) is considered part of the product and must be returned to receive a refund
if the conditions detailed are not met, we shall notify you
in such a case you will have the options to have the product returned to you at your own expense
if you refuse to accept the return delivery, we reserve the right to retain the products and the amount paid for the original order
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contact
you can contact us at alice@gooduniform.online or on instagram at @gooduniform.online
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